- Hold the sales profession in high esteem.
- Never take credit for a salespersons’ accomplishments
- Do not attempt to teach “attitude.”
- Understand and apply the perpetual formula: Preparation + Professionalism = Productivity.
- Recognize when people go beyond the call, and find a unique way to thank or encourage them in front of their peers.
- The Ultimate Sales Manager understands, and communicates consistently, that vision precedes everything
- Maintain actions consistent with your character.
- Listen and interview well, and know who you are hiring
- Always work to earn the trust of your folks, one by one.
- Hire people you think will amaze you. Develop them into people who amaze themselves
- Work to maintain high morale, through consistency, attitude, and compassion
- Never ask a salesperson to do something you have not done or would not do
- Attract top talent, retain team players, appreciate the people you have, and do not delay in removing those people who do not fit.
- Attract top talent, retain team players, appreciate the people you have, and do not delay in removing those people who do not fit.
- Establish and maintain an environment of trust, hard work, fun, enthusiasm, and confidence
- Lead with the intent to elevate the team
- Spend time looking for a suitable replacement for yourself.
- Understand that your job is about leadership, solving problems, and taking responsibility.
- Have a long memory for people’s accomplishments and a short memory for their transgressions.
- Maintain the skill and aplomb to get your salespeople to go where you want them to go—and have them think they took you there
- Learn some things about the sales job that inspire people, and encourage your folks to share them with the team.
- Be a great listener.
- Have recent, relevant selling experience
- Be 100 percent committed to helping other people win.
- Understand that people will follow someone they think is looking out for them
- Make decisions as if your closest competitor is sitting on your shoulder
- Never delay or procrastinate when bad news must be delivered
- Be aware of the delivery, receipt, and perception of your message— always
- Do not expect people who work for you to work like you.
- Be the first to offer help or a joke, and the last to give up
- Never side with your folks against “the company.” You are the company—so talk about news, changes, and updates as if you fully support them, because you must.
- Use uncommon ideas to forward other people’s careers.
- Always think two steps ahead.
- Ensure that the plan salespeople submit can be accomplished by that person with the tools at their disposal
- Recognize the unique skills, gifts, fears, and aspirations of each of your salespeople
- Recognize what your salespeople have in common, and what they do not
- Never chastise or berate in public or in private
- Inspect what you expect.
- Know that you will be the topic of someone’s dinner conversation
- Understand what motivates your people, and why they choose specific goals
- Never assume that what you think people are capable of is the same thing they think they are capable of.
- Maintain actions consistent with your character
- Have the confidence and ability at any time to pick up the phone or walk into a building and make a cold call in front of your folks.
- Never let your salespeople see you sweat.
- Maintain an even-keeled temper.
- Always be honest and forthright
- Lead meetings with a greater concern for inspiration and education than for filling an hour.
- Find, hire, and keep a great assistant
- Never use phrases like “these people” to separate yourself from the team.
- Regularly go out into the selling world with your salespeople.
- Recognize that the manager is there for the team, instead of the team being there for the sales manager
- Sell vision all day, every day.
Thursday, 7 June 2007
Self check for a SalesManager
Attributes of an excellent Sales Manager:
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